Privacy Policy
Last Updated: July 2026
Privacy Policy – Nitara Oral Healthcare
Nitara Oral Healthcare (“we,” “us,” “our,” or “Nitara Dental Care”) is committed to protecting the privacy of everyone who visits our website or uses our services. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.
By using this website (https://nitarahealthcare.com) or booking an appointment with us, you agree to the practices described in this policy.
1. Who We Are
Nitara Oral Healthcare is a dental clinic located at:
112, JMD Galleria Mall, Sector 48, Sohna Road, Gurugram, Haryana – 122018
For any privacy-related questions, you can contact us:
Email: nitaraohc@gmail.com
Phone: +91 8800466027
Website: https://nitarahealthcare.com
2. Information We Collect
When you visit our website or contact us for an appointment, we may collect:
- Your name
- Phone number
- Email address
- Appointment request details
- Treatment preference (if selected while booking)
- Communication records through phone, WhatsApp, SMS, or email
- Browser information, device type, IP address, and general location data
- Website usage information collected through analytics tools
We do not collect sensitive medical or health information through our website forms. Any clinical information is collected only during consultation and treatment and is maintained as part of confidential patient records.
3. How We Use Your Information
We may use your information to:
- Schedule and confirm appointments
- Respond to enquiries and requests
- Provide treatment-related communication
- Send appointment reminders
- Improve website functionality and user experience
- Measure website performance and marketing effectiveness
- Provide customer support
By submitting a form on our website, you consent to being contacted via phone call, SMS, email, or WhatsApp regarding your enquiry or appointment request.
4. Confidentiality of Patient Information
As a healthcare provider, we understand the importance of protecting patient information.
Any information shared during consultations, examinations, or treatment is treated as confidential and is used solely for providing appropriate dental care unless disclosure is required by law or necessary for patient safety.
5. Sharing of Information
We do not sell, rent, or trade your personal information.
Your information may only be shared:
- With authorised clinical and administrative staff
- With trusted service providers who assist in operating our website or communication systems
- When required by law, regulation, court order, or legal request
All third-party providers are expected to handle information responsibly and only for the purposes for which it is shared.
6. Cookies, Analytics & Advertising
Our website may use cookies and similar technologies to improve user experience and analyse website performance.
We may use:
- Google Analytics
- Google Tag Manager
- Google Ads Conversion Tracking
- Meta (Facebook) Pixel
- WhatsApp Business Tools
These tools may collect information about how visitors interact with our website. The information collected is generally aggregated and does not personally identify users unless they voluntarily submit their details through our forms.
You can disable cookies through your browser settings at any time.
7. Data Retention
We retain information only for as long as necessary to:
- Provide our services
- Maintain appointment records
- Comply with legal, regulatory, and tax obligations
- Resolve disputes and enforce agreements
Where legally permissible, you may request deletion of your information.
8. Your Rights
You may have the right to:
- Request access to your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent for marketing communications
- Request clarification regarding how your information is used
To exercise these rights, please contact us using the details provided below.
9. Data Security
We take reasonable technical and organisational measures to protect your information from unauthorised access, misuse, loss, or disclosure.
Our website uses industry-standard security practices, including HTTPS encryption where applicable.
However, no method of internet transmission or electronic storage can be guaranteed to be 100% secure.
10. Third-Party Links
Our website may contain links to third-party websites, including:
- Google Maps
- Social Media Platforms
- External Service Providers
We are not responsible for the privacy practices or content of these third-party websites. We encourage users to review their privacy policies before providing any personal information.
11. Children’s Privacy
Our services and website are intended for use by adults or by parents and guardians acting on behalf of minors.
We do not knowingly collect personal information directly from children without parental involvement.
12. Governing Law
This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from this policy shall be subject to the jurisdiction of the courts of Gurugram, Haryana.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page along with an updated revision date. We encourage users to review this page periodically.
14. Contact Us
If you have any questions regarding this Privacy Policy or the handling of your information, please contact us:
Nitara Oral Healthcare
📍 112, JMD Galleria Mall, Sector 48, Sohna Road, Gurugram, Haryana – 122018
📞 +91 8800466027